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Email is Not Working
by
Robert Betts
(Age: 61)
copyright 04-23-2008
Age Rating: 7 to 127
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I get many emails saying "My email IS working because I get email from you." Often I don't answer because the entire purpose of the "Email not working message is that I CANNOT email you because the email gets returned. This is a problem with you and/or your email provider.
Here is why you get this message:
Your email provider returned an email to us... All it takes is ONE returned email to trigger this !
All returned email goes into a special "returned email mailbox" on our server. Every morning at about 1:00 am Eastern (USA) time, the site runs a program that reads the contents of that special mailbox. If your email address is in that mailbox, the program looks up your account and marks it as having a bad email address. Then you are locked out of many site functions until you correct this by editing your bio. That resets the marker on your account and you have access again. If another email is returned the next day, then you will again be locked out. For this reason we highly advise that you find out why your email provider is returning email.
Yes, I could call some people if they have given a phone number to tell them that their email address is not valid. I could also mail them. However either way would be very intensive of time and would cost money, often for people who are not paying at all. I simply cannot do that.
So, locking people out until they fix the bad email is the most reasonable thing that I can do.It gets their attention and keeps email addys up-to-date.
Please do NOT email me about the problem, even to tell me that you DO get PnP email. AT LEAST ONE EMAIL WAS RETURNED. I CANNOT email you back because your email will likely be returned. I also am not about to try to change the programming because it is actually working 100% correctly.
bob
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05-08-2008 Jade L.
You should've started this with "Once upon a time" just for laughs. It's under stories after all. Anyways it is a good thing to inform people about. My e-mail was returned because my computer was so old it kept timing out! Oh well...
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05-02-2008 Leigh G.
*slides glasses up nose* I believe I had that happen to me once. However, I signed in and your system of notices, a pop up, if I recall, I found to be effective enough. People who are concerned their email address is messed up would sign in and see it, and if they don't, then they should still survive however long without email...
All in all, good work. ^-^ I'm sure you have assisted numerous people. :) Good work!
Leigh
P.S. Yes, I have returned! Call me the Returner! Hopefully all those Trojans are gone and I'll be around a while before more PC fun...
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04-26-2008 Frank Fields
This is an excellent article. As I recall, in my own case, Yahoo was doing some strange things that resulted in my mails being returned. Mostly when they were "tweaking" stuff on their end.
It usually resulted in a huge, unwanted "tweak" on my end. >.< Just as a point of information, PnP's addy had gone into the "blocked addresses" just a couple of weeks ago.
Besides editing my author's page to take care of that notice, I also had to un-block PnP. How that happened, I have no idea. Sometimes mail servers get confused about what is spam, what isn't, what to block and what to send to either the Spam folder or the Bulk folder, instead of recognizing the settings for Inbox stuff. ^^
Thanks, Bob.
Frank :)
If anyone is having problems after they do the edit, it might not be a bad idea to check if their server has blocked PnP.
And check the permissions to always allow PnP.
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